---
title: Help
url: 'https://pixelway.ch/en/support/knogdroid/help'
markdown: 'https://pixelway.ch/en/support/knogdroid/help.md'
lang: en
date: '2026-08-15'
---

# Help

[ Support ](https://pixelway.ch/en/support)     [ KnogDroid ](https://pixelway.ch/en/support/knogdroid)     [ Help ](https://pixelway.ch/en/support/knogdroid/help)   

    15th Aug 2026  

##### [Pair device with KnogDroid](https://pixelway.ch/en/support/knogdroid/help/pair-device)

##### To pair Knog with KnogDroid

*You should first run a factory reset if it’s already paired with iOS!*

1. Press the “Add a Knog” button.
2. Scan for BLE devices.
3. Select your Knog from the list of detected Bluetooth peripherals.
4. Press the “Pair selection” button.
5. Return to the paired Knog list.

... 

    15th Aug 2026  

##### [Factory Reset (Hard Reset) Procedure](https://pixelway.ch/en/support/knogdroid/help/factory-reset)

##### Position the Scout

Turn the Scout upside down and place it on a flat surface, such as a table.

##### Press & Plug

Press and hold the physical button on the Scout. While holding the button, plug in a USB-C charging cable.

##### Wait for Beeps

Continue holding the button for approximately 10 seconds. Yo...

---

## Navigation

- Parent: [KnogDroid](https://pixelway.ch/en/support/knogdroid.md)
- Previous: [News](https://pixelway.ch/en/support/knogdroid/news.md)
- Children:
  - [Factory Reset (Hard Reset) Procedure](https://pixelway.ch/en/support/knogdroid/help/factory-reset.md)
  - [Pair device with KnogDroid](https://pixelway.ch/en/support/knogdroid/help/pair-device.md)